Privacy Policy
Information We Collect and How We Use It
First Five Riverside County Children and Families Commission collects personal information (such as names, dates of birth, and mobile phone numbers) strictly to provide program announcements, appointment reminders, and Family Resource Center event notifications.
SMS Consent and Phone Number Privacy
We value your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. Text messaging opt-in consent is non-transferable and will rest securely in our internal Apricot database.
Terms of Use
First 5 Riverside County Text Messaging Terms & Conditions
By opting into text messaging updates from First Five Riverside County Children and Families Commission, you agree to the following terms:
- Program Description: First 5 Riverside County sends text messages (SMS and MMS) to clients to deliver program reminders, upcoming appointment alerts, foundational family resources, and event notifications from our Family Resource Centers.
- Message Frequency: Message frequency varies based on active program participation, calendar schedules, and selected preferences.
- Cost: Message and data rates may apply. Check with your mobile carrier for your specific plan details.
- How to Opt-Out / Stop: You can cancel the SMS service at any time. Text STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
- How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact our team directly at First 5 Riverside County or call 1-800-266-3880.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.